Britannia Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable requirements and expectations of HM Revenue & Customs (HMRC) and the Financial Conduct Authority (FCA). This policy applies to customers, prospective customers, business partners, suppliers, website users and other individuals whose personal data we process in the course of our business as a UK-registered Money Service Business.
- Data Controller
Britannia Limited Company Number: 04219301 FCA Reference Number: 504455 HMRC AML Supervision Number: XCML00000103569 ICO Registration Number: ZB649311 Registered Address: 9 High Street, London, England, W3 6NG Telephone: 020 3633 8116 Email: info@britanniia.co.uk The Data Protection Officer (DPO) function is performed by our Money Laundering Reporting Officer (MLRO).
- Personal Data We Collect
We may collect and process the following categories of personal data: - Identity and contact data, including name, date of birth, nationality, address, email and telephone number - Identification documents such as passports or driving licences - Financial and transaction data, including bank account details and payment information - Compliance data, including KYC, AML and sanctions screening information - Technical data, including IP address and website usage data - Communications data, including correspondence and call recordings where applicable
- How We Collect Personal Data
Personal data is collected directly from you, from authorised third parties such as banks and compliance service providers, from publicly available sources, and through our website and digital channels.
- Lawful Bases for Processing
We process personal data where necessary to comply with legal and regulatory obligations, perform a contract, pursue our legitimate business interests, or where you have provided consent.
- Data Sharing
We may share personal data with regulators, law enforcement agencies, banks, payment institutions, compliance service providers, professional advisers and IT providers where lawful and necessary. We do not sell personal data.
- International Transfers
Where personal data is transferred outside the United Kingdom, appropriate safeguards are applied in accordance with UK GDPR requirements.
- Data Retention
Personal data is retained only for as long as necessary. AML and transaction records are generally retained for a minimum of five (5) years following the end of a business relationship or completion of a transaction.
- Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
- Your Rights
- You have rights under UK GDPR including the right of access, rectification, erasure, restriction, data portability, objection, and rights relating to automated decision-making. 10. Complaints If you have concerns about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be made available on our website. Last updated: April 29, 2026